This customer portal is currently under construction. It will turn into a communication platform between Eclipse Document Scanning Services and its customers. Future functionalities will include:
Eclipse to Customers:
Real-time Job Status:
Our customers can track 24/h the status of a job submitted to us, including the date and time, the production steps, the total dollar amount from pre-processing to production
Jobs requiring special handling, dynamic evolution, real-time data feed and certain other customer specific processing rules as each customer's job is diffrent and unique.
Viewing Samples for Approval:
Customers will be able to view electronic document and actual selected copies of scanned and converted documents for final approval.
Eclipse Customer Service Announcements:
up to the minute info on Eclipse new and critical customer information on improvements including new product and service announcements, pricing info, customer newsletters etc.
Top notch Security and Confidentiality
Due to the nature of sensitive documents we handle for certain customers in both private businesses and state and Federal government agencies, all of our employees that deal with these documents are required to obtain top secret clearence and be bonded prior to their engagement.So our customers can rest assured that the security and confidentiality of their information is vigourously protected.Security remains paramount in our practice.
Our mark of honour and source of pride come from our willingness to bend to the customers needs and demands.We are extremly flexible with our customers, for there is no minimum or maximum load we could not handle.we pick up and deliver your work on time with commitment and high standards of quality.We allow our customers to monitor their job status, make inquiries and changes about their projects all from the comfort of their desktops and through our "customer web portal".